Updates to our valued customers
We understand our guests may have questions about their visit to Terrebonne Ford. We are proactively taking steps to ensure the safety of our guests and staff in response to Coronavirus (COVID-19). The safety of our guests is Terrebonne Ford's top priority and we are commited to providing a safe environment for all.
Each day Terrebonne Ford has many guests visit, our staff is safely assisting with them with the service of vehicles and getting parts. We ensure the highest standards and proactively strive to create an environment as clean as realistically possible. Read below how we are taking preventative action.
Cleaning our Dealership
The dealership facilities are given a light disinfecting clean throughout the day, a full clean and interior detail daily. In response to Coronavirus (COVID-19) Terrebonne Ford has taken precautionary measures to expand and increase the frequency of our dealership sanitization in high touch areas. We are continuing to clean with our approved products, including disinfectant for lavatories, along with all-purpose cleaning products.
We have installed 3 foam hand sanitizer stations near customer access points (showroom, customer lounge, parts and service entrance). As well we have distributed bottled hand sanitizer throughout the dealership.
Vehicles and surfaces are disinfected between each customer
Hand washing / disinfection
2 people maximum per appointment
Test drives available
No clients/employees with symptoms at the dealership
Respect of social distancing rules
How Can You Protect Yourself
Human Coronaviruses cause infections of the nose, throat and lungs. They are most commonly spread from an infected person through:
- respiratory droplets generated when you cough or sneezeclose,
- prolonged personal contact, such as touching or shaking hands, touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands
We encourage all guests and staff to engage in preventative measures.
Do you have any question about our measures? Feel free to contact us!
Frequently Asked Questions
1. Is it safe to visit the dealership ?
Safety is Terrebonne Ford’s top priority and we are committed to providing our guests and staff a safe work environment. The health risk at this time remains low for the Montreal region. Terrebonne Ford continues to monitor the situation closely.
2. How is the dealership cleaned ?
Terrebonne Ford has taken precautionary measures to expand and increase frequency of our dealership sanitization.
Preventative Tips During Your Stay
Carry your own hand sanitizers or disinfectant wipes
Wash your hands in our sanitized restrooms with soap and water for at least 20 seconds
Avoid touching your eyes, nose, or mouth with unwashed hands
Please stay home if you are sick
Other helpful resources
INSPQ : https://www.inspq.qc.ca/en
Government of Quebec Coronavirus (COVID-19) Updates : https://quebec.ca/coronavirus
Government of Canada Coronavirus (COVID-19) Updates: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html